Privacy Policy

Who is responsible for your information?

Haus of Muse Print Co. is responsible for the personal information collected through this website.

If you have any questions about this Privacy Policy or how your information is used, you can contact:

Haus of Muse Print Co.
Email: hello@hausofmuseprint.co.uk

What information may be collected?

Depending on how you use the website, I may collect information including:

• Your name
• Email address
• Telephone number
• Delivery address
• Details of the products you order
• Payment and transaction information provided by payment processors
• Messages or enquiries you send to Haus of Muse Print Co.
• Website usage information such as pages viewed, browser type and referral source
• Information you provide if you join a mailing list or marketing list

Why is your information used?

Personal information may be used to:

• Process and fulfil your order
• Arrange delivery
• Contact you about your order
• Respond to questions, enquiries or commission requests
• Keep appropriate business, accounting and transaction records
• Prevent fraud and protect the website and business
• Understand how visitors use the website
• Improve products, services and the website
• Send marketing emails where you have chosen to receive them

Lawful bases for using your information

Under UK data protection law, personal information must be processed using an appropriate lawful basis.

Depending on the circumstances, Haus of Muse Print Co. may rely on:

• Contract — where your information is required to process and fulfil an order.
• Legal obligation — where information must be retained for tax, accounting or other legal requirements.
• Legitimate interests — where information is reasonably required to operate, protect and improve the business, provided your rights do not override those interests.
• Consent — for activities such as optional marketing communications or non-essential cookies where consent is required.

Payments

Payments made through this website are processed by third-party payment providers such as PayPal.

Haus of Muse Print Co. does not receive or store your complete debit or credit card details. Payment information is handled securely by the relevant payment provider in accordance with its own privacy and security practices.

Who may your information be shared with?

Information may be shared only where necessary with trusted service providers used to operate the website and fulfil orders.

These may include:

• Payment providers such as PayPal
• Delivery and postal providers
• Website hosting and infrastructure providers
• Email and customer communication providers
• Website analytics providers
• Cloud storage, database and image-hosting providers
• Accounting or professional advisers where required
• Government, regulatory or law-enforcement bodies where legally required

Personal information is not sold to third parties.

Website analytics

This website uses Google Analytics to help understand how visitors use the site. This may include information such as pages viewed, approximate location, device type, browser type, referral source and interactions with the website.

Analytics information helps improve the website and understand which content and products are useful to visitors.

Cookies

This website may use cookies and similar technologies to provide essential website functions and, where permitted, to understand website usage.

Some cookies are necessary for the website to function correctly, for example to remember items placed in your shopping cart.

Other cookies, including analytics cookies, are not essential and should only be used where you have given the appropriate consent.

Email marketing

If you choose to join the Haus of Muse Print Co. mailing list, your email address may be used to send you news, product updates, new collection announcements or other marketing messages.

Marketing emails will only be sent where you have provided the appropriate permission. You may unsubscribe at any time using the unsubscribe option in the email or by contacting Haus of Muse Print Co.

How long is your information kept?

Personal information is kept only for as long as reasonably necessary for the purpose for which it was collected, or where a longer period is required for legal, accounting or tax purposes.

Order and transaction records may therefore be retained for the period required to meet financial and legal record-keeping obligations.

Marketing information will normally be kept until you unsubscribe or withdraw your consent.

International data transfers

Some service providers used by this website may process or store information outside the United Kingdom.

Where personal information is transferred internationally, appropriate safeguards are expected to be used in accordance with applicable UK data protection law.

Your data protection rights

Depending on the circumstances, you may have rights over your personal information, including the right to:

• Ask for a copy of the personal information held about you
• Ask for inaccurate information to be corrected
• Ask for information to be deleted in certain circumstances
• Ask for the use of your information to be restricted
• Object to certain uses of your information
• Withdraw consent where processing relies on consent
• Request transfer of your information in certain circumstances

To exercise any of these rights, please contact hello@hausofmuseprint.co.uk.

Complaints

If you have concerns about how your personal information has been handled, please contact Haus of Muse Print Co. first so I can try to resolve the issue.

You also have the right to make a complaint to the UK Information Commissioner's Office (ICO), the independent regulator for data protection.

Changes to this Privacy Policy

This Privacy Policy may be updated occasionally to reflect changes to the website, services, suppliers or legal requirements.

The latest version will always be published on this page.